Shipping policy

Here's a refined version of your Shipping Policy:

Order Processing & Dispatch
- After order confirmation and receiving a minimum advance payment of 50% of the order value, order processing will begin.
- As most orders are customized, they will be dispatched within 7-10 working days from the date of advance payment confirmation.
Delivery Timeline
- Orders will be shipped via a third-party shipping company and are expected to be delivered within 3-4 working days after dispatch.
- If an order takes more than 15 days from the date of advance payment, it will be considered delayed.
Order Tracking & Confirmation
- The team will share the order receipt and tracking details with the customer via WhatsApp once the order is dispatched.
Liability for Lost or Damaged Orders
- While we ensure safe and secure packaging, Do The Dots is not responsible for any loss or damage during shipping.
- We work with trusted shipping partners, but any shipping-related issues will need to be addressed with the courier company directly.