Terms and Conditions
These Terms and Conditions outline the policies and procedures governing various aspects of our business, including product availability, order placement, payments, and shipping. Below is a comprehensive overview of each section:
Products
Our products are available for purchase nationwide across Pakistan. Please be aware that all items are subject to availability and may be withdrawn or modified at any time without prior notice.
Orders
By placing an order, you agree that.
- Customers must provide accurate and complete details.
- Customers must have the legal right to use any payment method they select.
- Prices and availability of products are subject to change without notice. Payments
- All payments must be made in Pakistani Rupees (PKR).
- We accept various payment methods, including cash, bank transfers, jazz cash and easy paisa.
- We accept various payment methods, including cash, bank transfers, jazz cash and easy paisa.
- A 30% advance payment is required for all orders to be processed.
- The remaining balance must be settled before the dispatch of the products.
Shipping
We offer delivery services across Pakistan. Delivery times are estimated and are not guaranteed due to the handmade nature of our products. We are not responsible for any delays caused by unforeseen circumstances or events beyond our control.
Returns and Refunds
Returns and Refunds
We offer a 7-day return policy for products that are defective or damaged upon receipt. To initiate a return, please contact us within 7 days of receiving your order. Returned products must be in their original condition and packaging.
Privacy
We are committed to protecting your privacy. Your personal information is used solely for processing your order and enhancing your shopping experience. We do not share your information with third parties, except as necessary to complete your transaction. We reserve the right to update these terms and conditions at any time. By continuing to use our website, you agree to accept any changes made to these terms.
Intellectual Property
Intellectual Property
All content on this website, including images, text, and designs, is the intellectual property of our company and may not be used without explicit permission.
Contact Us
For any inquiries or concerns, please contact us at order@dothedots.com or call us at 03364561969. By using our website, you agree to these terms and conditions. We appreciate your business and thank you for shopping with us!
